Sales and Marketing Executive – German Speaking

Diethelm Travel Philippines

Department:     Sales and Marketing

Reports to:       Head of Sales & Marketing

Location:          Makati, Philippines             


The Sales and Marketing Executive – German Speaking is responsible for the following:


  • Account management of company’s accounts consisting from but not limited to the German and English speaking accounts;
  • Handle inquiries and bookings from German and English speaking accounts. Provide the accounts with quotations and all necessary information to their requests which should be attended promptly within 1 hour from the receipt;
  • Concluding sales of the inquiries with preparation of travel documents, input of all relevant data into system, overseeing sending of invoices and payments to suppliers, follow-up payments if necessary in coordination with accounting department;
  • Troubleshooting and providing assistance to customers;
  • Handling of emergency calls (24 hrs emergency phone);
  • Translation of promotional campaigns, newsletters, e-shots, advisories into German;
  • Additional responsibilities can be added as deemed necessary by the Company.

Please submit your complete resume with references and salary expectations at

If you don’t meet the above responsibilities and requirements, don’t apply for this position. Only shortlisted candidates will be notified.



  • Bachelor degree in tourism or similar
  • Excellent oral and written communication skills.
  • Fluent in German and English. Other languages are an asset.
  • Customer driven personality. Problem solver and not complainer.
  • Creative mind with superb written and verbal communication skills.
  • At least 2 years extensive experience in customer services/hospitality.
  • Ability to work under pressure and meet strict deadlines.
  • Can be a team player as well as work independently.
  • Detail oriented and meticulous.
  • Proficient in Microsoft Office. Other programs are an asset.
  • Working experience overseas and for international company is a plus.