Members of the travel trade in Cambodia have welcomed a new travel app to help increase safety and convenience for tourists. PassApp Taxi was launched in Phnom Penh and allows users to book both tuk tuks and taxis, Cambodia’s preferred forms of transport, via the app.
While there is no shortage of tuk tuks and taxis in the Cambodian capital, this app provides many benefits to foreign travellers. Hailing a tuk tuk on the street requires haggling, which can cost up to three times the standard rate, and hailing taxis are nearly impossible to hail on the street without pre-booking. Bargaining for a ride is often exasperating for tourists, especially if they don’t know the local transportation rates. The app will also come in handy for guests who don’t know their location or cannot speak the local Khmer language. Hotels will be smart to recommend this app to their guests, which will be especially useful if they are travelling after dark when tuk tuks and taxis are scarce in some places.
The app charges the first kilometre at a flat rate of 3,000 riel ($0.75 USD) for tuk tuks and a flat rate of 5,000 riels ($1.25 USD) for taxis. Each additional kilometre costs 2,300 riel ($0.60 USD) for taxis and 1,400 riel ($0.35 USD) per kilometre for tuk tuks.
PassApp Taxi is currently available in Phnom Penh. The founder is planning to launch the same service in Siem Reap within the first quarter of 2017. Other provinces are still under feasibility study.