A second tourist information counter has been in Hanoi’s Old Quarter, following a first at the Emperor Ly Thai To Flower Garden. Both counters provide Vietnamese and foreign tourists with free maps as well as brochures and information for hotels, restaurants and tours. The main languages spoken at the centres are English and Vietnamese.
Apart from providing tourists with information, the counters also care for tourists’ security. Overcharged services from hotel, restaurants and tours in Hanoi can be reported to the staff at the counters, who will then forward the claims to local authorities.
Located at 28 Hàng Dầu Street, Hà Nội, the new centre is open daily from 8:00 am to 6:00 pm. A hotline is also available at (84) 941336677 for tourist enquiries and complaints.